Question: How is your stock status updated?
Answer: Our stock status is continuously updated, and the availability of products shown on our website is in real-time.
Question: How can I track my order?
Answer: You can track the status of your order using the tracking number sent to you, by querying it on our website.
Question: Which shipping company will be used for my order?
Answer: Your orders will be shipped via UPS or FedEx.
Question: When will my order arrive?
Answer: The average delivery time for your order is 7 days.
Question: What payment methods do you accept?
Answer: We accept credit cards, debit cards, and in some cases, cash payment options are available.
Question: What is your return and exchange policy?
Answer: Purchased products can be returned or exchanged under certain conditions within 30 days.
Question: How is my personal data protected?
Answer: According to our privacy policy, we take various measures to ensure the security of your personal data.
Question: Which payment infrastructure do you use?
Answer: For our customers' security, we use Stripe as our payment infrastructure.